Your all-round home finance service
Visit multiple channels at your ease and convenience for all your post home-finance requests.
Refer table provided below for channel listing, process to be followed and important notes. In case any transaction is not mentioned, please contact our Call Center for further details.
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From document copies to a change in payment method, our team is equipped to cater to all your requirements. Please note that fees are subject to change at the discretion of the bank. If any transaction is not mentioned, please contact our Call Center for further details.
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In a constant effort to make life easier for our valued customers, the Home Finance Center offers a number of Self-Service Channels available from the comfort of your home or office.
Reach our team:
| Requests | Documentation Required |
|---|---|
| Liability Letter Request |
|
| Partial Settlement |
|
| Direct Debit Authority (DDA) Set-up |
|
| Refund Requests |
|
| Mohammed Bin Rashid Housing Establishment (MBRHE) Milestone Payments |
*All documents (except Customer Request Form) to be signed by all 3 parties |
| Change in Contact Details |
|
| Change in Installment Recovery Date |
|
| Defer Monthly Installment |
|
| Change in Payment Mode |
|
| Addition/Removal of Co-applicant or Co-borrower |
|
| Increase/Decrease in Tenor |
|
| Change of Bank Account |
|
Detailed request table provided above
FOR CUSTOMERS:
FOR BANK:
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